FAQs - Trees

Frequently Asked Questions

Course Procedures

Q: Do I need to apply for admission in order to take a course?

No, simply submit an enrollment form which collects basic contact information as well as payment information. You will be a guest student of Taylor University.

Q: How do I enroll?

     1. Click enroll now.
     2. Create a TU account (for Student Type, select Taylor Online Guest).
     3. Click on the Online Application link, which you will receive via email.
     4. Complete the Taylor Online application by filling in contact information and course selection.
     5. Click on the e-store link, which you will receive via email, and enter payment information.

Q: When does my course start?

The course begins on the registration date, which is the date tuition is paid.

Q: How long do I have to complete my course?

Guest students have four months from the registration date to complete a course. All materials are due by midnight EST on the final due date. Degree seeking students, who are using financial aid, complete courses in traditional semesters (15-week time frame).

Q: How do I get my textbooks?

The required textbooks are listed under the course descriptions found in the catalog. By clicking on the book, you will be directed to where the book is sold on Amazon.com.

Q: How do I access Blackboard?

You can access Blackboard by logging into the Taylor portal at https://my.taylor.edu or directly at https://courses.taylor.edu.

Q: How quickly are assignments graded?

Professors have one week to grade each assignment. If three assignments are submitted at once, the professor will grade one assignment per week, returning the third assignment three weeks after receiving it. It is advisable to submit assignments intermittently throughout the course.

Q: How are quizzes and exams administered?

Quizzes and exams are facilitated online.

Q: In which time zone are course materials due?

All course materials (assignments, quizzes, exams, etc.) are due in Eastern Standard Time.

Q: How do I reset my password?

If you forget your password or are locked out of Blackboard, please contact the IT department to have your password reset. Contact their office by calling 866.694.1385 or email itclientservices@taylor.edu.

Q: Can I extend my course?

Yes, a student is eligible for one - four month extension for a fee of $250. Extension requests and payment of the fee must be received two weeks prior to the expiration date of the course. Requests made within two weeks of the course expiration date will be denied. Click Pay Fees to request and submit payment for an extension.

If the course is not completed within the original enrollment period and the student does not request an extension, or if the student does not complete the course by the end of the extension period, a grade of "F" is issued. Students have the option of re-enrolling in the course and, while the old course and grade remains on the transcript, only the new grade from the repeated course will be counted in the cumulative statistics.

Q: What is the drop/withdrawal policy?

The refund schedule and transcript ramifications for students who withdraw from a course is as follows:

• Withdraw within 7 days of registration: 100% refund and course does not appear on the transcript

• Withdraw between 8 and 28 days of registration: 75% refund and course appears as a “W” on the transcript

• Withdraw between 29 days of registration and the original course due date: 0% refund and course appears as a “W” on the transcript

• Withdraw during the extension period: 0% refund and course appears as a “WF” on the transcript

To request to be withdrawn, contact the office at online@taylor.edu or 800-845-3149. The date the request is submitted will be honored as the withdrawal date.

Students may drop a course and add another within 7 days of the registration date. The student will pay or be refunded any disparity in tuition between the two courses.

Distance Learning

Q: What are the courses like?

Courses are taught completely online through Blackboard, our virtual course management system.

The courses are delivered in independent study format in which you work one-on-one with the professor. The syllabus as well as all of the assignments are located in Blackboard. Once registered, the student begins completing the assignments as outlined in the syllabus until fulfilling all of the requirements.

Q: What do the identifiers to the left of the course name mean?

The three letters (e.g. BIB) indicate the discipline or category in which a course is placed. The set of three numbers (e.g. 109) indicates the level of the course:
     • 100 - 200 level courses - first and second year college courses
     • 300 - 400 level courses - upper division courses; require advanced writing, cognitive and critical
      thinking skills

Q: How much time is required?

The courses are college-level and require as much time and effort to complete as the same course taken on campus. The standard formula to determine the time investment for a class is to multiply the number of credit hours by 3, and that total by 15 (which represents a traditional 15 week semester). For example, a 3 credit hour course will require about 135 hours of work total – 9 hours a week over 15 weeks.

Q: What technology is needed?

1.) High speed internet access      2.) Computer or laptop (a mobile device, such as a phone or tablet, is not sufficient)

Taylor University Online

Q: Is Taylor University Online accredited?

Yes, Taylor University is accredited by The Higher Learning Commission.

Q: Are course credits transferable?

Yes, credits are transferable to most other institutions. Please check with your home institution to ensure the transferability of the course.

Q: Are credits recorded in semester or quarter hours?

Credits are recorded in semester hours.

Q: What are the term dates?

Guest student registration dates will appear on the transcript as the actual registration and due date of his/her course.


Q: How much is tuition?

Tuition is $400 per credit hour. High school students receive a discounted rate of $200 credit hour.

Q: Is the cost of textbooks included in tuition?

No, textbooks are not included in the cost of tuition. Therefore, students have the option of buying only the materials they need and do not currently have access to. We recommend purchasing books from an online vendor such as Amazon.

Q: Do you have a tuition payment plan?

Tuition payment plans are not available. Tuition is paid in full at the time of registration.

Q: Can I receive financial aid?

Students enrolled in a degree program with Taylor University Online are eligible for financial aid. Please visit the tuition page for more information.

Guest students are not eligible for financial aid from Taylor University. Please contact your home institution to check on your eligibility for a consortium agreement.

Q: Can I receive veterans benefits?

Yes, our courses have been approved by the Department of Veteran Affairs. Students entitled to receive veterans educational benefits should contact their Veterans Affairs administrator for details.

Q: What are consortium agreements?

Consortium agreements originate in the financial aid office of your home institution and are an agreement that your tuition for a TU Online course will be paid by your home institution. The course would be added to your semester cost at your home institution as well as your financial aid package.

Taylor University Online accepts consortium agreements from all other institutions. Please contact the financial aid department of your institution for more information.